Accessibility Statement

OTT Provider is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website and services accessible to the widest possible audience, regardless of technology or ability.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as the target for our website and services.

We have implemented the following accessibility features:

• Keyboard Navigation: Full keyboard accessibility for all functionality
• Screen Reader Compatibility: Proper semantic HTML structure and ARIA labels
• Text Alternatives: Alt text for images and non-text content
• Color Contrast: Sufficient color contrast ratios for text and interactive elements
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Focus Indicators: Clear visual focus indicators for keyboard navigation
• Form Labels: Proper labeling of all form elements
• Consistent Navigation: Predictable and consistent navigation throughout the site

We are aware that some areas of our website and services need improvement. We are actively working to address the following:

• Enhancing video player accessibility features
• Improving closed captioning support for all content
• Optimizing complex interactive elements for screen readers
• Expanding audio description availability

For our IPTV streaming service, we are working to provide:

• Closed captions for live and on-demand content
• Audio descriptions where available
• Accessible video player controls
• Transcripts for audio content

Note: Some third-party content may not include full accessibility features.

Our website and services rely on the following technologies for accessibility:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are used in conjunction with accessibility features to provide an accessible experience.

OTT Provider assesses accessibility through the following methods:

• Automated accessibility testing tools
• Manual code review and testing
• User testing with people with disabilities
• Regular accessibility audits
• Ongoing monitoring and improvement

We welcome your feedback on the accessibility of our website and services. Please let us know if you encounter accessibility barriers:

• Email: support@ottprovider.com
• Phone: +212 660-603581
• Contact form: www.ottprovider.com/contact

We try to respond to feedback within 2 business days.

Our website is designed to be compatible with:

• Recent versions of screen readers (JAWS, NVDA, VoiceOver)
• Popular browsers (Chrome, Firefox, Safari, Edge)
• Mobile devices and tablets
• Assistive technologies

We are committed to ongoing accessibility improvements through:

• Regular staff training on accessibility
• Continuous monitoring and testing
• Incorporating user feedback
• Staying updated with WCAG guidelines
• Implementing new accessibility technologies

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint by:

• Email: support@ottprovider.com
• Phone: +212 660-603581

We will acknowledge complaints within 3 business days and provide a resolution timeline.

We will review and update this accessibility statement annually or as needed to reflect changes in our services, technology, or accessibility standards.