Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Welcome to OTT Provider ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

Personal Information:

  • Full name and contact information
  • Email address
  • Payment information (processed by secure third-party processors)
  • Billing address
  • Account credentials

Usage Data:

  • Device information (IP address, device type, browser type)
  • Viewing history and preferences
  • Service usage patterns
  • Connection quality and performance data

Technical Information:

  • Log files and analytics data
  • Cookies and similar tracking technologies
  • Network information

3. How We Use Your Information

  • Provide, maintain, and improve our IPTV services
  • Process payments and manage subscriptions
  • Communicate with you about service updates and changes
  • Provide customer support and respond to inquiries
  • Personalize your viewing experience
  • Monitor service performance and troubleshoot issues
  • Ensure compliance with our terms of service
  • Prevent fraud and enhance security

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, hosting providers, and technical support partners
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication measures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Usage data may be retained for analysis and service improvement purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your data
  • Data portability rights
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze service usage
  • Improve performance
  • Provide personalized content

You can control cookies through your browser settings.

9. Third-Party Links

Our service may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@ottprovider.com
Website: www.ottprovider.com/policy-page
Response Time: Within 48 hours